Ford Family Promise

Ford Credit provides financing options that are tailored to meet your diverse personal and business needs, offering flexibility, affordability, and convenience.

Get the best gauge of your out-of-plan vehicle service costs with our Service Price Calculator. No more surprises, and absolute transparency.

When time is of the essence, Ford’s Express Service is the option for you. Your vehicle is serviced without any compromise, within the hour, giving you the time back that you need.

Get the right tyres for your Ford at competitive prices. Our network of trusted dealers offers a wide selection of more than 15 brands to choose from.

There are so many advanced features in the new Territory, Everest and Ranger, and we want you to discover them all. If you’re already an owner – or thinking about becoming one – our Experts will help you get the most from your Ford.

Tell your preferred dealership when and where you’d like to have your Ford picked up – home or work – and we’ll collect it, service it at the dealership and return it to you, free of charge.

From day one, a Ford Protect plan provides worry-free motoring and is the only plan designed to keep your Ford a Ford. The Ford Protect 3-in-1 Premium Maintenance Plan* will provide you with comprehensive cover to take care of your routine and unforeseen motoring needs. From scheduled services to wear and tear, electrical and mechanical coverage, we have you covered.

When you purchase a new 4×4 Ford Ranger or Everest, you become eligible for a complimentary introductory 4×4 training course. This course is designed to equip you with the skills and knowledge necessary for the safe and environmentally responsible operation of your four-wheel-drive vehicle, both on- and off-road.

The Ford Family Promise is nothing without our extensive dealer network, of over 118 Ford dealers nationwide, and with dealers, in Botswana, Namibia and Eswatini. Ensuring that wherever you are, the Ford Family can meet your motoring needs.

There’s no better way to personalise your Ford than with the wide range of Ford accessories available for every model. From tow bars and floor mats to canopies and bull bars, you will find many options to customise your Ford through any of our nationwide dealers.

Booking a service for your Ford is as simple as using the Ford App, by visiting the Ford website or directly on www.myfordjourney.co.za. Simply fill in your vehicle details and select the preferred Ford dealer to get your vehicle serviced with the least amount of hassle. You can also modify or cancel your booking at any time.

To retain the integrity of your vehicle after it has been involved in an accident, you have access to a Ford Certified Collision Network. The Ford Certified Collision Network offers several services that will take away the uncertainty, worry and inconvenience that follows an accident.

As a Ford owner, you have access to a wide range of Genuine Ford Parts. After all, no one knows your Ford better than we do. Choose Ford Genuine Parts or Motorcraft® Parts, which are symbols of reliability. Approved by Ford and exceeding all aftermarket standards, these best-in-class replacement parts ensure unwavering safety and top-notch quality at an affordable price. Backed by a 24-month unlimited km warranty, Genuine Ford Parts and Motorcraft® Parts are the right choice for your vehicle.

If your Ford vehicle breaks down or has a flat tyre, a single call will dispatch assistance to get you back on the road or your vehicle to the nearest Ford dealer, free of charge. In the event of a collision, your car will be towed to a Ford Approved Body Repair centre, and if there are injuries, a medical rescue service will be activated with one call. This 4-year assistance plan covers you, your family, and any authorised driver or passenger in your vehicle. Call our toll-free number: 0861 150 250.